Posted on:14-Apr-2014

Lead Business Analyst - SalesForce

Location: Gurgaon
Experience: 7 - 10 Yrs
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Job Description




Minimum 7-10 years of hands on experience as a business analyst on CRM applications in the financial services industry


Experience of Min 3-5 SFDC end to end implementations mandatory.


SalesForce certifications –201 (Desired)


Hands-on experience with SalesForce configuration


Understanding of SFDC CRM application (Sales Cloud – mandatory, Service Cloud- good to have) capabilities and constraints


Experience in business process mapping and translating the same to solutions


Experience in leading requirement gathering session and writing process documents.


Exposure to structured software development life-cycle methodology (preferably Agile or Iterative development)


Experience of working with multi-cultural teams in a geographically diverse environment


Ability to manage client expectations and scope.


Very good communication skills and the ability to explain and articulate technical aspects in a manner than business can understand


 Self-starter with ability to handle multiple tasks and priorities


 Strong problem solving  skills with the ability to think laterally to arrive at a solution


Ability to develop & maintain good relationships with stakeholders


 Candidate must be willing to travel overseas at short notice for the duration necessitated by project needs


 Ability to cope with constantly changing priorities and deal with ambiguity is essential.

Required Skills and Experience




Lead Business Analyst - SalesForce

key Skills :

SalesForce Business Analyst, Business Analysis, SFDC, Agile, Use Cases

Education :


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