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Posted on:14-Apr-2014

Lead Business Analyst - SalesForce

Location: Gurgaon
Experience: 7 - 10 Yrs
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Job Description

 

 

 

Minimum 7-10 years of hands on experience as a business analyst on CRM applications in the financial services industry

 

Experience of Min 3-5 SFDC end to end implementations mandatory.

 

SalesForce certifications –201 (Desired)

 

Hands-on experience with SalesForce configuration

 

Understanding of SFDC CRM application (Sales Cloud – mandatory, Service Cloud- good to have) capabilities and constraints

 

Experience in business process mapping and translating the same to solutions

 

Experience in leading requirement gathering session and writing process documents.

 

Exposure to structured software development life-cycle methodology (preferably Agile or Iterative development)

 

Experience of working with multi-cultural teams in a geographically diverse environment

 

Ability to manage client expectations and scope.

 

Very good communication skills and the ability to explain and articulate technical aspects in a manner than business can understand

 

 Self-starter with ability to handle multiple tasks and priorities

 

 Strong problem solving  skills with the ability to think laterally to arrive at a solution

 

Ability to develop & maintain good relationships with stakeholders

 

 Candidate must be willing to travel overseas at short notice for the duration necessitated by project needs

 

 Ability to cope with constantly changing priorities and deal with ambiguity is essential.


Required Skills and Experience

Industry:

IT/Computers-Software

Role:

Lead Business Analyst - SalesForce

key Skills :

SalesForce Business Analyst, Business Analysis, SFDC, Agile, Use Cases

Education :

B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech

Email ID:

jobs@augustainfotech.com