General Manager /Director Engineering (India Operations)

Responsibilities

• Responsible for the product engineering, quality assurance and product support of the organization.
• Responsible for delivering high-quality software products meeting SLA’s, on-time and within budget.
• Work with the CTO and other team members to develop a long-term product plan for client products, and manage the release planning cycles for all products.
• Responsible for resource management and skill sets for each product in the organization, assuring that each team is occupied with sufficient skilled resources to meet product deliverables.
• Responsible for developing and managing a skills escalation and promotion path for the product engineering organization.
• Responsible for implementing tools and processes to optimize product engineering throughput and quality.

KRAs:

- Ability to work with multiple levels in the organization, and in a global setting

- Ensuring that key milestones are met and that solutions delivered are of the highest quality

- Delivery on project timelines, internal and external SLAs with emphasis on turn times and error free work product

- Maintain highest level of internal / external customer satisfaction

- Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics demonstrate success.

- Ensure fit of personnel to tasks.

- Deal decisively with low performers in the organisation.

- Understand our Products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.

 
Qualifications:-

- Bachelors degree in Computer Science / Engineering from premier institutes. MBA preferred

- 18+ years of software development experience, with 10+ years experience in a managerial capacity

- Thorough Knowledge of Software development process and hand-on knowledge in implementation.

- Leadership Experience in an early-stage start-up company is a plus

- Experience with mobile technologies a plus

- Professional experience with the one or more of the following interactive languages and technologies is required FLEX, PHP, HTML5, MYSQL, MONGODB

- On-site experience working in US  is a plus. 

- Experience with Agile Methodology