Posted on:23-Sep-2020

Systems Engineer, Linux

Location: Thiruvananthapuram
Experience: 3 - 5 Yrs
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Job Description

Key Responsibilities

  • Monitor and Manage Connectivity Infrastructure components 24*7
  • Responsible for managing day to day support activities in the form of incident and service requests
  • L2/L3 support for incidents/tickets raised & liaise with multiple SME teams and Customer management teams as required
  • System administration of Linux systems and variants
  • Plan, schedule, and implement Infrastructure maintenance activities which include software upgrades, hardware replacement and infrastructure changes
  • Manage escalations from other customer facing teams & isolate the issues with proper Troubleshooting steps
  • Root cause analysis & Incident report to Management teams and Stakeholders after a Major incident
  • Work with Service Providers, Hardware vendors to determine causes of device failure/issues
  • Communicate effectively with internal and external audiences with varying levels of technical expertise
  • Work on improvement/maintenance projects.


Minimum Qualification and Experience

  • At least 3 - 5 years of experience in a Linux environment.  RHCSA/RHCE certification and expertise in Linux systems needed.

Mandatory Skills

  • Hands on exp in Linux Operating Systems - Potentially to RHCE level.
  • Expertise in troubleshooting Linux based systems - Installation, Remote administration, break-fix support etc.
  • In depth administrative experience in Linux OS variants, Proxy servers, web servers (Apache).
  • Proficiency in at least one major configuration management tool, e.g. Ansible, Chef or Puppet
  • In depth knowledge in patching Linux systems & packages.
  • Experience in Scripting will be an added advantage e.g. Python or Perl or Shell scripting
  • Should have Virtualization & storage systems knowledge

Desired Skills

  • Knowledge of Redhat Satellite server will be advantageous.
  • Familiar with Icinga, Grafana, Postfix.
  • Hands on experience in maintaining and supporting network environment – Cisco/Juniper/Huawei devices
  • Knowledge/experience in Firewall devices – Cisco, Fortigate, preferred
  • CCNA certification will be an advantage

Competency Requirement

  • Excellent communication and inter-personal skills.
  • Exposure to quality systems (ISO / CMMI).
  • Understanding on ITIL process or similar methodologies
  • Should be a quick learner with an eye for detail.
  • Drive for results within deadlines.
  • Demonstrate a high degree of self-motivation and tenacity to get the job done.


Required Skills and Experience




Systems Engineer, Linux

key Skills :

Linux Admin, Linux Installation, RHCSA/RHCE certification, Incident Management, L2/L3 Support, Linux OS variants, Proxy servers, web servers (Apache)

Education :

Any Graduate

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