Posted on:10-Mar-2022


Location: Bangalore
Experience: 6 - 8 Yrs
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Job Description

Hiring, Senior Business Analyst on Microsoft Dynamics 365


Job Description


  • CRM implementation experience is required and previous experience working with Microsoft

Dynamics 365, IQVIA (OCE, MI) or Veeva preferred.

  • Exceptional organizational, presentation, and communication skills, both verbal and written, are required.
  • Expertise in developing project documentation, including Business Requirements, Use Cases,

Functional Specifications, etc.

  • Experience in the Life Sciences industry would be an asset.
  • Demonstrated analytical, interpretive and problem-solving skills.
  • Ability to simultaneously work on multiple projects at varying stages.
  • Strong capability in juggling priorities to meet deadlines while retaining consistently high-quality outcomes.
  • Business Analysis or Project Management certification would be an asset.
  • Completed university degree or college diploma.


Other Requirements / Working Conditions

  • Travel to client sites to conduct requirements gathering sessions and attend other key meetings will be required.
  • Participation in client and internal calls outside of normal business hours is require


Job role:


  • • Gather detailed client requirements through facilitation of onsite workshops and remote sessions,
  • analyse use cases, and map requirements to Omnipresence business process flows.
  • Develop clear and concise Business Requirements, Use Cases and Functional Specification
  • Documents.
  • Conduct client User Acceptance Testing (UAT) sessions, track defects, gather detailed feedback.
  • Perform sanity testing during implementations to ensure configurations, integrations, migrated
  • data, etc., fulfill documented requirements and the solution is functioning as per the clients
  • expectations.
  • Work closely with internal stakeholders to facilitate successful execution of deliverables.
  • Through continuous research and practice, become an expert of new and existing Omnipresence
  • features, and provide guidance on best practices and functional knowledge to our clients.
  • Participate in responding to RFIs and RFPs, including requirements analysis and developing
  • proposed project plans.
  • Assist the Project Manager in tracking deliverables and updating project documentation.
  • Contribute to the development of all other project documentation as needed, including flow charts and business process flow diagrams.
  • Participate in developing and refining SOPs for implementation processes.


Desired Profile:

  • • 6-8 years of experience in a client facing Business Analyst role, delivering medium to large scale
  • CRM solutions.

Required Skills and Experience





key Skills :

MS Dynamics CR, MBusiness Analyst,Microsoft Dynamics 365, project management, project documentation,implementation, business analysis, life sciences, problem solving,Veeva, IQVIA,communication skills

Education :


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